Privacy Policy

1. Introduction

This Privacy Policy explains how Mantra Properties collects, uses, stores, and protects information submitted through this website, enquiry forms, phone calls, WhatsApp links, and other contact channels.

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name, phone number, email address, and location.
• Project preference, budget range, unit requirement, and enquiry details.
• Information shared through WhatsApp, phone, forms, or site interactions.
• Technical information such as browser, device, IP address, pages visited, and campaign/UTM source where applicable.

3. How We Use Information

Your information may be used to respond to enquiries, share project details, arrange site visits, send offers or updates, improve website performance, measure marketing campaigns, and comply with applicable legal or regulatory requirements.

4. Sharing Of Information

We may share relevant enquiry information with authorized sales teams, channel partners, project representatives, service providers, CRM/email/analytics platforms, or legal/regulatory authorities where required. We do not sell your personal information as a standalone product.

5. Cookies And Tracking

This website may use cookies, analytics, pixels, tags, and similar technologies to understand visitor behaviour, measure advertising performance, and improve user experience. You may control cookies through your browser settings.

6. Data Security

We use reasonable administrative, technical, and operational safeguards to protect submitted information. However, no internet transmission or electronic storage method can be guaranteed as completely secure.

7. Data Retention

We retain enquiry and communication information for as long as needed for sales follow-up, customer service, business records, legal compliance, or legitimate operational purposes.

8. Your Choices

You may request correction, update, or deletion of your personal information, subject to legal and business record requirements. You can also opt out of promotional communication by contacting us.

9. Third-Party Links

This website may contain links to third-party websites, WhatsApp, RERA portals, maps, or other services. Their privacy practices are governed by their own policies.

10. Changes To This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.